Common Questions about E-bikes

(1) Do Heybike EC and  EC Compact series e-bikes comply with UK regulations?

Yes, all our electric bikes comply with UK regulations and standards. They are equipped with the necessary safety functions and fulfill all requirements for legal operation on UK roads.

(2) Do I need special insurance or a licence plate for the e-bike?

No. Our e-bikes comply with all legal requirements. There is no special insurance or licence plate required for riders.

(3) What is the range of Heybike EC1 and EC1-ST?

In the ideal situation, our EC1 and EC1-ST e-bikes can run up to 100km with a fully charged battery. However, please note that the actual range may depend on the rider's weight, riding conditions, etc.

(4) Can I replace the battery on my Heybike?

Yes, the EC1 and EC1-ST have a removable battery that can be easily replaced. This allows you to conveniently charge the battery or replace it if necessary.

(5) What is the recommended maximum weight for your bike?

Our EC1 and EC1-ST e-bikes are designed for a max payload of 120kg.

(6) What are the advantages of EC1 and EC1-ST over other e-bikes?

Compared with ordinary e-bikes, EC1 and EC1-ST have unique advantages. They have been improved and optimized for the problems that ordinary e-bikes may have, such as heavy weight, dull appearance, and single colour. EC1 and EC1-ST are designed to be extremely lightweight, making them portable for daily carrying and storage. 

Besides, our stylish and minimalist design not only makes it more aesthetically pleasing, but also reduces wind resistance and improves riding efficiency. Most importantly, we offer a wide range of unique cool colours to choose from. For example, the EC1 is available in black, blue, and white, while the EC1-ST is available in blue, pink, black, and white. These colours meet the aesthetic needs of different users.

We are always glad and happy to help you. If you have any questions, please feel free to contact us at [e-mail].