Display Issues

(1) Locate Some Cable Connectors

Some issues may occur due to the poor cable connection. You can check the relative cable connectors.

① Display Connector (near the handlebar)

② Sensor Connector and Main Cable Connector (inside the controller)

③ Motor Connector (near the rear wheel)

(2) The display can not be turned on.

Firstly, please check whether the battery is on. Secondly, check whether the headlight and horn can work normally. If they can work, it means the battery is normally on and the main cable connection is correct. Third, please check whether the display is firmly connected to the main cable, whether the pin inside the cable connector is bent, and whether the connectors are docked with aligned arrows. 

If you find any connection problems, please try reconnection. If the headlight and horn can not work, please check whether the controller is firmly connected to the main cable and other electrical cords. Lastly, if all checks are done with no problems found, the display needs to be replaced. Besides, if the display fails to turn on because of the broken switch button, please contact our customer support for help.

(3) The display does not show the speed when you are riding/accelerating.

Firstly, check whether the display shows the real-time speed. Secondly, please check carefully whether there is any problem with the cable connection of the motor, including the motor cable and the controller's cable connection to the motor. If you find any wrong connection or damage to the cable, please try reconnection or replace the damaged parts.

We are always glad and happy to help you. If you have any questions, please feel free to contact us at [e-mail].