PAS Issues

Why the bike's PAS mode does not work?

① Check the PAS sensor:

Please check whether the PAS sensor is detached from the bike's central axle shaft. Reinstall it in place if necessary. If the sensor is in place, then there may be something wrong with it. Replace it if necessary.

② Check the motor:

Please turn on the display to check whether there is any error code. If error codes occur, please refer to the specific solution for each error code; If no error codes occur, do the following checks.

First, unplug the left brake connector, and then restart the bike to check whether it works normally. If yes, it indicates something is wrong with the left brake. Second, if there is nothing wrong with the left brake, please reconnect it and perform the same check with the right one.

Third, if no problems are found on two brakes after all checks, long press the “-” button to see whether the bike enters into the pushcart mode. If no, the motor needs to be replaced; If yes, the motor works normally and the controller may need to be replaced.

We are always glad and happy to help you. If you have any questions, please feel free to contact us at [e-mail].